Position Overview

Ultimate Staffing Services is actively seeking a dedicated and experienced Patient Care Coordinator to join their client's team in Cary, North Carolina. This is a temp-to-hire position with an initial part-time schedule that will transition to full-time after the training period. The successful candidate will play a crucial role in ensuring smooth operations within a medical office setting, providing top-notch patient care and administrative support.

Responsibilities

• Documenting visits and care received by patients, ensuring accuracy and compliance with medical standards.
• Conducting insurance verifications and securing Medicaid approvals.
• Utilizing Epic software for patient management and record keeping.
• Collaborating with medical staff to facilitate patient care coordination.
• Maintaining professionalism and confidentiality in all patient interactions.
• Adhering to a business professional dress code suitable for a medical clinic environment.
• Providing exemplary customer service and fostering a welcoming environment for patients.

Qualifications

• 3+ years of experience in a medical office setting.
• Familiarity with Epic software or willingness to learn.
• Bilingual candidates are encouraged to apply.
• Experience with Medicaid and insurance processes is highly beneficial.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Strong communication skills and a willingness to learn about patient care coordination and mental health care.

Required Work Hours

Monday to Friday, 10:00 AM - 3:00 PM initially, transitioning to full-time hours once the training period concludes (approximately 60 days). Oncetrained full time hours will be 8:00am-5:00pm

Benefits

• Medical, Dental, Vision, and Pharmacy coverage.

Additional Details

Pay Rate: $18 - $22 per hour, depending on experience and qualifications.

The role is entirely in-office, providing a structured work environment and close collaboration with the medical team.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.